Please read all of our terms of delivery and payment before placing your order.
Not all of our products are shipped from France, although Blockchain International Technologies‘ headquarters are in France, our two Mining branch warehouses are located in the United States and Hong Kong depending on the models ordered, your order will be shipped from one of these two logistics centres. As a result, you will be responsible for paying customs clearance and import taxes. Everything else (PSU and Delivery) is included in the price.
For processing and delivery times, they are currently 7 to 12 working days after confirmation of payment (This time depends on our workload, those of our logistics subcontractors, your payment method and the country of receipt). Certain countries and regions, notably South Africa, Iran, India, Continental Africa, South America and the United Arab Emirates, have slightly longer delivery times.
Here are the details of our processes and processing times according to the payment method:
For payments by cryptocurrency (Coinbase Commerce), it usually takes one working day to validate the payment. After that please take into account a processing and delivery time of 3 to 5 working days via DHL Express.
For orders by credit card (Sogecommerce), it usually takes 1/2 working days to validate the payment. After that please take into account a processing and delivery time of 7 to 10 working days via DHL Express.
For orders via bank transfer, it generally takes 1/2 working days to validate the transfer from France, 2/3 working days for the European Union and 4/5 working days for the rest of the world. After that please take into account a processing and delivery time of 7 to 10 working days via DHL Express.
In the desire to offer you the most transparent and complete service.
All items are non-refundable and orders not cancelable. (Except in the case of damage and defects as specified in the product warranty)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
This warranty is non-transferable and is enforceable only by the original purchaser. Any product that has not been purchased as new and/or from us is expressly excluded from this warranty.
We shall not be responsible for any incidental or consequential damages incurred and/or occurred in connection with the product or its purchase. Our responsibility is limited solely to the product itself. We assume no responsibility for any loss or costs due to third party’s or customer’s loss of profit, or any other indirect cost or losses however incurred.
Additional non-returnable items:
Antminer’s Mining Hardware, Halong Miner’s Hardware, Innosilicon’s Mining Hardware, Baikal’s Mining Hardware, Dayun’s Mining Hardware.(Except in the case of damage and defects as specified in the product warranty)
We offer no warranty for pre-installed software, its quality, performance, functionality, or compatibility for a particular purpose. We do not warrant that the functions contained in the software will meet specific requirements or that the operation of the software will be uninterrupted or error-free. The product is sold “as is”.
To the extent permitted by applicable law, this warranty does not apply to:
- normal wear and tear;
- damage resulting from accident, abuse, misuse, neglect, improper handling or improper installation;
- damage or loss of the product caused by undue physical or electrical stress, including but not limited to moisture, corrosive environments, high voltage surges, extreme temperatures, shipping, or abnormal working conditions;
- damage or loss of the product caused by acts of nature including, but not limited to, floods, storms, fires, and earthquakes;
- damage caused by operator error, or non-compliance with instructions as set out in accompanying documentation;
- alterations by persons other than us, associated partners or authorized service facilities;
- products, on which the original software has been replaced or modified by persons other than us, associated partners or authorized service facilities;
- counterfeit products;
- damage or loss of data due to interoperability with current and/or future versions of operating system, software and/or hardware;
- damage or loss of data caused by improper usage and behavior which is not recommended and/or permitted in the product documentation;
- failure of the product caused by usage of the products not supplied by us;
- hash boards or chips are burnt.
This warranty gives you specific legal rights. You may also have other rights granted under law which vary from country to country. Some jurisdictions do not allow the exclusion or limitation of warranties or incidental or consequential damages, so some of the above limitations or exclusions may not apply to you.
During the warranty period, we will undertake to repair, or based on our sole discretion, to replace a defective product by an identical or similar (e.g. newer) version of the product, unless the defect was the result of Warranty limitations. The repair of the product is free of charge for the parts, components and labor necessary in order to perform the repair and restore the product’s proper operating condition, provided the unit is returned otherwise undamaged and shipping prepaid, including insurance, to our service processing facility.
The costs incurred in connection with the return of the product, part, or component to our service processing facility shall be carried by the product owner. If the product, part, or component is returned uninsured, you assume all risks of loss or damage during shipment.
Warranty Period for GTX Graphic Card series
- A three-month warranty is provided for all products under GTX Graphic Card series when used for mining.
- A three-year warranty is provided for all products under GTX Graphic Card series when used for gaming.
- Transportation costs and all other costs (if any) pertaining to the return of a product shall be under the sole responsibility of the purchaser. We will only be responsible for the transportation costs incurred from sending the new product back to the purchaser.
- The period of repair shall depend on the type of problems encountered.
Warranty Period for all Miners
A three-month warranty is provided to all mining products. However, some products may have an SN code, indicating the warranty period.
Transportation costs and all other costs (if any) pertaining to the return of a product shall be under the sole responsibility of the purchaser. We will only be responsible for the transportation costs incurred from sending the new product back to the purchaser.
The period of repair shall depend on the type of problems encountered.
1. Presentation of the site.
Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on trust in the digital economy, users of the bitech-mining.com site are informed of the identity of the various parties involved in its development and monitoring:
Owner: BLOCKCHAIN INTERNATIONAL TECHNOLOGIES – SAS – 56 Rue Saint-Jean du Desert 13012 Marseille, France.
SIRET : 84275343600018
VAT NUMBER : FR37842753436
Legal french registration proof : https://www.societe.com/societe/blockchain-international-technologies-842753436.html
Creator: BLOCKCHAIN INTERNATIONAL TECHNOLOGIES
Institutional website : http://bitech-group.com/
Registered office address : 123 Avenue Saint-Julien, 13012, Marseille, France.
Publication manager: PIXEL COUTURE SAS – [email protected] publication manager is a natural person or a legal entity.
Host: Shopify – 150 Elgin Street, 8th Floor Ottawa, Ontario, Canada K2P 1L4
2. General conditions of use of the site and the services offered.
The use of the bitech-mining.com site implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the bitech-mining.com site are therefore invited to consult them on a regular basis.
This site is normally accessible to users at any time. However, BLOCKCHAIN INTERNATIONAL TECHNOLOGIES SAS may decide to interrupt the service for technical maintenance purposes, and will endeavour to inform users in advance of the dates and times of the service.
The bitech-mining.com website is regularly updated by PIXEL COUTURE SAS. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to become aware of them.
3. Description of the services provided.
The purpose of the bitech-mining.com site is to provide information about all the company’s activities.
BLOCKCHAIN INTERNATIONAL TECHNOLOGIES SAS strives to provide the most accurate information possible on the bitech-mining.com website. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether caused by itself or by third party partners who provide it with this information.
All the information indicated on the bitech-mining.com website is given for information purposes only, and is subject to change. In addition, the information on the bitech-mining.com site is not exhaustive. They are given subject to modifications that have been made since they were put online.
4. Contractual limitations on technical data.
The website cannot be held liable for any material damage related to the use of the website. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with a state-of-the-art browser.
5. Intellectual property and counterfeiting.
BLOCKCHAIN INTERNATIONAL TECHNOLOGIES SAS is the owner of the intellectual property rights or holds the user rights to all the elements accessible on the site, in particular texts, images, graphics, logos, icons, sounds, software.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorisation of : BLOCKCHAIN INTERNATIONAL TECHNOLOGIES – SAS
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L. 335-2 et seq. of the Intellectual Property Code.
6. Limitations of liability.
BLOCKCHAIN INTERNATIONAL TECHNOLOGIES – SAS cannot be held liable for direct or indirect damage caused to the user’s equipment when accessing the bitech-mining.com site, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
BLOCKCHAIN INTERNATIONAL TECHNOLOGIES – SAS cannot also be held liable for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the bitech-mining.com website.
Interactive spaces (possibility to ask questions in the contact area) are available to users. BLOCKCHAIN INTERNATIONAL TECHNOLOGIES – SAS reserves the right to delete, without prior notice, any content deposited in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. If necessary, BLOCKCHAIN INTERNATIONAL TECHNOLOGIES – SAS also reserves the right to hold the user liable in civil and/or criminal proceedings, in particular in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used (text, photography, etc.).
7. Management of personal data.
In France, personal data are protected by law n° 78-87 of 6 January 1978, law n° 2004-801 of 6 August 2004, article L.